Digital Products
Due to the irreversible nature of digital goods being non-returnable once accessed or downloaded, no refunds will be provided for digital products. Be sure to read the product descriptions before purchasing.
Consultations
Refunds can be provided at the customer's request if the consultation start time is more than 24 hours after the request time. If there is less than 24 hour notice before requesting the cancellation, then the refund is up to Wix Fix's discretion. No refunds are provided within 1 hour of the consultation start time, regardless if the customer is/was able to attend. 24 hour notice is also requested for rescheduling. Rescheduling voids any refund opportunities, can only reschedule once, and cannot reschedule just to receive refund.
Invoices from Service Work
Due to the irreversible nature of service work, regardless of the final product, work starting, or client satisfaction, any invoice paid by client is non-refundable. By signing a contract with Wix Fix, you agree to these terms.
Return Policy
Updated: 6/11/2025